The situation:
Apps from mobile network operators are often just as complicated as their contracts. Users have to fight through a tangle of rates, options, contract terms and unnecessary features – all crowded onto a small smartphone screen.

The idea:
End the chaos! The new otelo app offers what you really need. On just two neatly arranged screens.

The implementation:
Customers can check their status at first glance and change their rate options with a simple swipe. Bills land straight in their e-mail inboxes. Questions are answered by a contextual FAQ that follows the user. And best of all: those who want to cancel their contracts can do so within the app – with just one click!

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